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Feji Art and Crafts
Feji Arts and Crafts

Frequently Asked Questions

Product information

Due to differences in computer monitors, we cannot guarantee that the colour you get will exactly match what you see.

Sorry, we do not send samples.

The metal jewellery components that we sell are made of steel, copper, casting, zinc alloy, tin, iron, brass and silver. Our Metal Gallery jewellery components are made of various types of materials including iron, carbon, silicon, manganese, phosphorus, sulfur and zinc. Some of the items also contain aluminum, magnesium, copper, tin, nickel, indium and titanium. We do carry hypo-allergenic & precious metal findings that may work for you.

Feji Arts and Crafts stores sell some ribbons and trims by the yard, and some by the spool. Items priced to sell by the spool cannot be cut and sold by the yard. If an item is listed online with QTY next to the amount field, it is sold by the spool. If an item is listed with YDS next to the amount, it is sold by the yard. Each item is sold the same way in Feji Arts and Crafts stores as online. If you have a question as to how a specific item is sold, please don't hesitate to contact us.


For details about returns, see Returns and Refunds.

Stores & Hours

Typically, yes! From time to time, however, we may offer items exclusively online.

Use our Store Finder to view holiday hours for your local store. Can't get to your local store? Shop online at

We have chosen to close on the day most widely recognized as a day of rest, in order to allow our employees and customers more time for worship and family. This has not been an easy decision for Feji Arts and Crafts because we realize that this decision may cost us financially. Yet we also realize that there are things more important than profits. This is a matter of principle for our company owner and officers

Ordering & payment

Sorry, we do not have a printed catalog.

We are unable to change or cancel orders once they have been submitted. Please place another order for any items you may have left off your original order. See our Return Policy for information on how to return any items you ordered in error.

Sorry, we are unable to accept purchase orders. All orders must be pre-paid before shipping.

Account information

No. But registering for an account is fast, easy and, most importantly, free! Plus, when you have an account you can: 

  • Save products in your shopping cart
  • Access your Order History
  • Expedite your checkout process
  • Create and maintain your own address book
  • Manage your wish list

Your email provider may have filters, blocks or blacklists that prevent our email from reaching you. To help ensure that our email reaches you: 

  • Check your spam folder for our messages.
  • Set up your email to allow messages from Feji Arts and Crafts store

You can view this information on the Accounts Receivable Card page.

Sorry, Accounts Receivable cards can only be used in your local store.

Sign up for our weekly email to learn about sales as early as possible!

You may only use promotion codes that specifically state they are valid for online use. Enter the code in the Promo Code field during Checkout, and click APPLY. The coupon will be applied if it is valid for online sales and you have eligible items in your cart.

Sorry, we do not offer bulk discounts.

We issue rain checks when a specific item is on sale in your local store. We do not issue rain checks when an entire group of merchandise is on sale, such as "Entire Stock of Unfinished Craft Wood." Please talk to the personnel at your local Feji Arts and Crafts for more information on receiving a rain check. Rain checks are not issued or redeemable online.

The prices, product selection and promotions offered at a Feji Arts and Crafts Store location may be different from those on the Site. We do not guarantee that a price, product or promotion offered through the Site will be available or honored at a Feji Arts and Crafts Store or vice versa.

Franchises and Stock

Thanks for your interest! All Feji Arts and Crafts stores are privately held. We do not sell franchises.

Feji Arts and Crafts is not a publicly traded company, and we have no plans to go public in the future